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Level 29, Chifley Tower
2 Chifley Square
Sydney NSW 2000
T (02) 9252 0080
E enquiries@silkslegaloutsourcing.com.au
Contact us for a complete demonstration of our services using WinScribe digital dictation and AutoType Legal software and let us help you find a word processing outsourcing solution for your business today.
BEST ENDEAVOURS
We will use our best endeavours to transcribe all digital files and handwritten documents supplied by you, as accurately as possible. Silks Legal Outsourcing maintains quality control by visually checking every transcription before sending the files back to you, ensuring a consistent and professional product every time. Final proofreading of documents will always remain the responsibility of the Author.
HOURS OF BUSINESS
Our transcription staff work shift hours commencing from 7.30am to 7.30pm Monday to Friday. Our general business hours are 8.30am to 6.00pm. Transcription service outside these hours including weekends and public holidays is also available upon request.
SECURITY
You are supplied with a user id and password to log on to our dictation server. All audio files are then transmitted/uploaded to our server. We have firewall and anti-virus software in place which is regularly updated.
CONFIDENTIALITY
Silks Legal Outsourcing will provide you with a Confidentiality Agreement upon commencement of your work. All work and discussions with clients will be treated as strictly confidential.
Our word processing team members (employees or contractors) are also bound by Confidentiality Agreements.
